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National Manhole Covers   
 
 Introduction
 
National Manhole Covers was founded by Farouk Shaik at Kraaifontein in the Western Cape. They came up with the brilliant idea to combat theft of cast iron manhole covers by developing a lightweight, strong polymer concrete alternative which can withstand pressures in excess of thirteen tons.
 
 Challenge
 
The company had the following challenge:

Their two major problems were that large companies demand that products be SABS-approved, and their product also had little visibility in the market. Greater visibility would also boost the company's export prospects.
 
 Solution by Seda
 
Seda undertook a diagnostic assessment to determine the company's viability and sustainability. Based on that assessment, Seda assisted National Manhole Covers to attain the SABS certification for their products. As part of this process, the company has also attained ISO 9000 certification and implemented ISO quality management principles throughout its operation. Seda then added an interactive website and business started to pour in, even from beyond South Africa's borders.
 
 Results
 
Since these interventions, National Manhole Covers has increased its turnover by 50% and created ten new jobs, bringing its total staff complement to 30.
 
 From the Desk of National Manhole Covers Team
 
“Seda is one of the very few friends of small business in South Africa,” confirms Farouk Shaik. “They are people-focused and are always efficient, on time and accurate. I believe we have the potential to grow to 100 employees; and when we do, we will have Seda to thank for it”.