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National Manhole Covers   

Combating crime and creating jobs

We all know about manholes that stand open because their cast iron covers have been stolen. National Manhole Covers, founded by Farouk Shaik at Kraaifontein in the Western Cape, came up with a brilliant solution. They developed a lightweight, strong polymer concrete alternative which can withstand pressure in excess of thirteen tons. But at first, it wasn’t an easy sell. Firstly, they needed SABS-approval, and secondly they needed the market to know about them.

In stepped Seda. We assisted National Manhole Covers to attain the SABS Mark certification for their products. As part of this process, the company has also attained ISO 9000 certification and implemented ISO quality management principles throughout its operation.

Seda then added an interactive website and business started to pour in, even from beyond South Africa’s borders.

Since these interventions, National Manhole Covers has increased its turnover by 50% and created ten new jobs, bringing its total staff complement to 30. “Seda is one of the very few friends of small business in South Africa,” says Farouk Shaik. “They are people-focused and are always efficient, on time and accurate. I believe we have the potential to grow to 100 employees. And when we do, we will have Seda to thank for it.”