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Request for Proposals/ Tenders (RFP/T) No: T01-2016/17


The objective of this RFP/T is to appoint a suitably qualified service provider who has relevant Call Centre Management experience, who is located and operating within the bounds of South Africa, to host the Seda Public Sector Payment Assistance Hotline to deal with and facilitate non-/ late payment issues by government departments and public sector institutions, to SMME Service Providers.

Suitably experienced and qualified service providers are hereby invited to tender for the above request.

The Tender Document which includes the Tender Terms of Reference and Annexure of General Conditions of Contract (GCC) can be obtained:-

• Electronically by requesting an e-mailed PDF copy from swright@seda.org.za; or 
• Downloaded from the Seda website: www.seda.org.za

A Compulsory Briefing Session will be held on 3 June 2016 at 12h00 at the following address:-


• Seda National Office, The Fields, Office Block A, 1st Floor, 1066 Burnett Street, Hatfield, Pretoria.

For enquiries contact:
Sandy Wright
Tel : (012) 441-1218
E-mail : swright@seda.org.za

Tender proposals must be submitted in a sealed envelope clearly marked with the tender reference number and placed in the Seda Tender Box at The Fields, Office Block A, Ground Floor, 1066 Burnett Street, Hatfield, Pretoria.

 

TENDER Closing date and time: 20 June 2016 at 12h00​

 Tender Documents