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| General |
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| What Is ICT? |
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| Information and Communication Technology (ICT) is a term used around the world to define the fusion of computers and telecommunication used primarily to store, retrieve, process, analyze and transmit information electronically. |
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ICT includes technologies such as:
- Mobile phones and fixed lines
- Internet/email/websites
- Computers/laptops/software/technology hardware
- Access to banking systems
- e-Government
- e-Learning
- Communications networks
- Management Information Systems (MIS)
- Automated Systems
- Radio & Television
- Satellite
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ICT adds value to business – it can:
- Increase profits
- Increase sales/marketing
- Find new customers, suppliers and partners
- Raise standard of service delivery
- Offer quick international access and exposure
- Reach a larger customer base and improve customer relations
- Make a business more efficient
- Reduce input costs
- Source top quality procurement
- Optimise cash flow and increase turnover
- Help arrive at effective business decisions
- Enhance communications
- Provide access to e-Government
- Give entry to Business to Business (B2B), Business to Consumer (B2C) and Business to Government (B2G) systems
- Optimise human resources through ICT empowerment
- Deliver real-time, accurate information and research
- Monitor and improver processes
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